Original topic:

Samsung notes highlighter issue while converting to pdf

(Topic created on: 09-24-2024 10:48 PM)
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Naveen089
Beginner Level 4
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I only recently started using Samsung notes but whenever I tried exporting the file back to pdf I got this problem where the highlight covers the text everytime. Any solution?
5 Comments
abhinavkrpcse
Active Level 7
Tablets
Clear cache and app data, uninstall, reinstall.
filter101
Beginner Level 5
Tablets
Seriously. Not the solution
Naveen089
Beginner Level 4
Tablets
Everyone who uses Samsung devices has this problem, only solution to the problem is to reduce the opacity of the highlighter.
cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Naveen089
Beginner Level 4
Tablets
its not a bug, An update is needed to clear the issue
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