Original topic:

Samsung account

(Topic created on: 10-16-2024 11:14 AM)
168 Views
Rahamathullah
Beginner Level 2
Options
Tablets
Hi sir ,madam,my name is rahamathullah my Samsung account I but correct password why not work my tap need formatting please help
3 Comments
romrok
Active Level 3
Tablets
Create another account
0 Likes
ojwh
Active Level 8
Tablets
Hello. Can you try resetting your Samsung Account password? You can try using the following link:

https://account.samsung.com/accounts/v1/MBR/resetPassword

If the link doesn't work for you, try searching for 'Samsung Account password reset" in Google & following the official link.

I would suggest you do it from a PC or Mac browser. You may try a phone browser if you don't have access to a PC or Mac. All the best.
0 Likes
Samsung_specialist
Community Manager
Options
Tablets

We sincerely apologize for any inconvenience you're experiencing with your account password recovery. We understand how frustrating it can be to encounter difficulties accessing your account, and we're here to assist you every step of the way.

To help you regain access to your Samsung account, we recommend following these steps:

1. Find Your ID (Email Address):
- Launch Samsung account and tap on "Find ID."
- Enter your recovery phone number or email associated with your Samsung account and tap "Continue."
- Follow the prompts to retrieve your ID.

2. Reset Your Password:
- Launch Samsung account and tap on "Forgot password?"
- Enter your ID (Email) associated with your Samsung account and tap "Reset password."
- If you didn't verify your phone number during registration, you'll need to enter your email address and click "Continue."
- An email will be sent to the provided address with instructions on how to reset your password.

3. Recover Your Password with a Security Question:
- If prompted to verify your identity, tap on "Verify with security question."
- Enter your answer to the security question and tap "Verify." If the answer is correct, you'll be able to reset your password immediately.

For more details, please check the below link:

https://www.samsung.com/ae/support/apps-services/how-can-i-find-my-samsung-account-id-or-password-if...

We understand the importance of accessing your Samsung account, and we're committed to helping you resolve this issue as quickly as possible.

Thank you for your patience and understanding as we work to assist you with your password recovery. Your satisfaction is our top priority, and we appreciate the opportunity to support you through this process.

0 Likes