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Original topic:

Samsung Galaxy Tab S7+

(Topic created on: 10-11-2020 07:29 PM)
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SLH031
Beginner Level 2
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Tablets
Hi there

I recently received my new Tab S7+. I switched it on and started the set up. I opened the Microsoft Office app and found a preloaded account with save worksheets. I also enabled Netflix which opened (without asking for a password) onto some strangers account. Both accounts two different people, I dont know them and complete strangers.

Has this happened to anyone? Please advise what I need to do. I am getting little response from Samsung. 

Is there something wrong with the device?


1 Solution


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Solution
Maps_sam07
Moderator
Moderator
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Tablets

Hi  SLH031

 

Please return the unit back to the point of sale. 

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3 Comments
SLH031
Beginner Level 2
Tablets
Thanks. Can I request a new device?
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Fanistaroy
Active Level 3
Tablets
Someone Has Used That Device Before
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Solution
Maps_sam07
Moderator
Moderator
Options
Tablets

Hi  SLH031

 

Please return the unit back to the point of sale. 

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