Original topic:

One ui home isnt responding after the one ui 7 update

(Topic created on: 04-29-2025 04:34 PM)
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chinna116
Active Level 3
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Tablets
I have just uodated my tablet s9 ultra . After the update tablet is not functioning as the one ui is not responding and home screen is not opening...its continuously saying to send feedback ... kindly look into it 
2 Comments
cs_member10
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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roshan_50
Active Level 2
Tablets
VBro always worry about your Samsung product because it does not provide any Free if It's samsung software problem.Warrenty is only for Collecting dust in the box It can't Use with Samsung.🥰Hate you Samsung I also Tweeted my post of my s series Tablet.
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