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Original topic:

Not received promotional Samsung Tablet A7.

(Topic created on: 03-22-2022 11:17 AM)
Melaniemeyer
Active Level 1
Options
Tablets

I have purchased a sumsung S21 FE and applied and qualified for the free Samsung galaxy tables A7 lite but it has been 3weeks and I have not received anything 
26 Comments
MastrM
Active Level 1
Tablets
Same. 24 days and the add said 4-5 business days. I called to follow up and was told I would get it last week. Still no response. It's really not my job and this is poor service / advertisement. Least you can do is be honest and say there is still no stock.
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louwry
Active Level 1
Tablets
How and where did you actually claim it?
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MastrM
Active Level 1
Tablets
Hi. Claimed it via this Samsung Members site. I even received a mail saying it has been successfully done. I need to wait 4 to 5 days. It has been a month now still no tab. They still have no stock.
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Tsogo_sam05
Moderator
Moderator
Options
Tablets

Good day Melaniemeyer, apologies for the delay. Please be advised that due to the popularity of the S21FE 5G we were experiencing high claim volumes.

We would like to assure you that we are processing your claims and we will keep you updated on your deliveries.

Ashykinz
Beginner Level 2
Tablets
Please advise on a phone number we can contact. I try to contact Samsung promotions and it just rings. No response to emails.
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GOodys
Active Level 1
Tablets


I purchased a sumsung S21 FE and applied and qualified for the free Samsung galaxy tables A7 lite but it has been 3weeks and I have not received anything 
Or atleast communication from Samsung , nothing
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Methuli
Active Level 1
Tablets
Hi Methuli,

Our sincere apologies for the delay.

There’s a delay with deliveries. We await stock. We cannot confirm the **bleep**. Information regarding this will be communicated once received.

^Nichole

This was a response I got from samsung on Twitter
GOodys
Active Level 1
Tablets
Thank you but they are so unprofe
Methuli
Active Level 1
Tablets
Totally agree with you 👍 💯
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