New update problems with my mobile

[mihir3789]

I use Samsung m40 device since 1 year. I have problem with this device after last update install of mobile. 

1. It's not accept fast charging with It's charger which provides by your brand.

2. It's C type headphone not working with this phone after updated phone.

I complained customers support 2 times. They checked my mobile with smart tutor app and reset all settings. But it's not working. 2nd time they said please do factory reset and I did this but still issues are not fix.

This is my mobile update information.

[BhanuAgarwal]

Same issue i observed just before update around 20th June.
I went to Samsung center they repaired it. Most probably hardware issue for you.

Its not with software.

[mihir3789]

thanks 😇

[Sarvesh01]

better visit service centre bro

[mihir3789]

thanks😊 bro

[Samsung_Support3]

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