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08-19-2021 08:29 AM in
TabletsAFTER the update on my Galaxy Tab s5e to android 11 the netflix does work it keeps restarting.
I deed the following, I sweep the cache partition, clear the cache and data of the netflix app, delete netflix and reinstalled it. But still the problem keeps even if I start my tablet in the safe mode.
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08-19-2021 08:43 AM in
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08-21-2021 11:03 PM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support