Original topic:

Navigation Gesture

(Topic created on: 11-27-2023 10:53 PM)
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Dabhi2002
Active Level 3
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Tablets
I am having problem in my tab S8 while using navigation gesture. The home screen gesture doesn't work sometimes even after swiping up several times. I have tried resetting the tablet and installed software again too still the same problem occurs sometimes. Please help , thanks !
3 Comments
KUNAL_1
Active Level 7
Tablets
Try troubleshooting from settings.
Else, contact samsung using Smart Tutor app.
cs_member10
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the safe mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Dabhi2002
Active Level 3
Tablets
I went to service center they did reset and flashed firmware again still same...it creates problem sometimes not always.
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