As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Step 1: Navigate to the app's screen and tap on Samsung Notes. Step 2: Tap on more (three lines). Step 3: Tap on the Settings icon. Step 4: Tap on Sync with Samsung Cloud. Step 5: Tap on Allow. Step 6: Tap again on Sync with Samsung Cloud. Step 7: Toggle the switch to enable Sync with Samsung Cloud. Step 8: Tap on Sync using to select data.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
