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2 weeks ago in
TabletsI think you should check IF your tab's sensors are working.
Open your Phone (dialer) app. Type in the following code: *#0*#
Check in sensors, especially Gyro and accelerometer
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2 weeks ago in
TabletsThank you for reaching out regarding the auto-rotate issue on your Galaxy Tab S8 after updating to One UI 8.0 / Android 16. We understand how frustrating it can be to lose the convenience of screen rotation.
Since you have already verified the gyroscope sensor through diagnostics and tested in Safe Mode, the issue may be related to a software setting or update bug. Please try the following steps:
- Reset All Settings:
Settings > General Management > Reset > Reset All Settings.
This will reset system settings including display and accessibility options without deleting your personal data. - Check for Additional Updates or Patches:
Settings > Software Update > Download and Install.
Sometimes post-update patches are released to fix minor software bugs. - Toggle Auto-Rotate in Settings:
Settings > Display > Auto-Rotate Screen > turn off, then turn on again. - Check Accessibility Settings:
Settings > Accessibility > Interaction and Dexterity > ensure “Auto-rotate screen” or related rotation lock options are not overriding the toolbar toggle. - Clear Cache Partition (Optional):
Turn off the tablet.
Press and hold Volume Up + Power buttons until recovery menu appears.
Select “Wipe Cache Partition” using the volume buttons, confirm with Power, then reboot.
For additional assistance, you can access our support channels here:
https://www.samsung.com/ae/support/contact/
