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10-20-2020 10:35 AM in
TabletsSolved! Go to Solution.
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10-21-2020 03:36 PM in
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10-23-2020 12:46 PM in
TabletsHi Alanmacza
Try the following steps to resolve this issue:
1. Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Google Play Store>> Storage>> Clear Cache.
2. Then please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
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10-23-2020 01:23 PM in
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10-24-2020 07:13 PM in
Tablets