Original topic:

Free Galaxy Tab

(Topic created on: 04-08-2022 06:10 PM)
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glennt
Active Level 1
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Tablets
Bought the S21 FE 5G in February as it offered a free Galaxy Tab. Well it's now April and there is no sight of the Galaxy Tab. Samsung should not advertise products if they are unable to supply them. I've had one notification in February to say 5here will be a delay but to-date Samsung has not bothered to update their customers. Totally unacceptable for a company of this size. Be warned ⚠️ You are not likely to get your redeemed products from Samsung.
3 Comments
Tsogo_sam05
Moderator
Moderator
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Hi glennt, please accept our deepest apologies for the delay in your service. 

Due to certain macro conditions, there have been some production and associated shipping delays for the Galaxy Tab A7 Lite. We sincerely ask for your patience as we work to resolve this issue. Because we’re your biggest fan, we want to reassure you, that you will receive your Galaxy Tab A7 as soon as possible.

Thank you once again for your patience and understanding. 

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glennt
Active Level 1
Tablets
Customers should be compensated if you're our biggest fan. Get your customer service right and keep your customers updated, our patience is wearing thin.
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JullyJay
Active Level 3
Tablets
Agreed!

We have run out of patience and understanding
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