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Original topic:

ue65h8000 smarthub error

(Topic created on: 05-18-2022 01:03 PM)
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ue65h8000
Active Level 1
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TV

problems caused after reset smart hub

1) when i push SMARTTV than click on apps at the bottom error showing "smart hub being updated"

2) if i push SMARTTV button than SAMSUNG APPS, previously installed apps working fine but no new apps can be installed

3)tried to reinstall same firmware on usb failed (did not recognized files)

tried to reset smarthun several times did not fixed my issue.

i think im the only one who have this model 😂 becuase no solution about this model

1 Solution


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Solution
Manavgat
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Hello ue65h8000,

 

The status needs to be controlled by remote access. For remote access, you can follow the instructions on the link below.

 

https://www.samsung.com/en/support/remoteservice/

 

Thanks.
MOD

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2 Comments
ue65h8000
Active Level 1
TV

ben neden global foruma yazamıyorum?

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Solution
Manavgat
Moderator
Moderator
Options
TV

Hello ue65h8000,

 

The status needs to be controlled by remote access. For remote access, you can follow the instructions on the link below.

 

https://www.samsung.com/en/support/remoteservice/

 

Thanks.
MOD

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