Original topic:

is this bug on s23 ultra app or beta related?

(Topic created on: 10-26-2023 05:00 PM)
123 Views
sheikhsuhaib92
Active Level 4
Options
Suggestions
after the last two updates , whatsapp doesn't remember some of the emoji reactions to someone's text or image.when we long press the selected message/image , the reaction is already selected but it doesn't appear on the message to which we have reacted as it used to.then there is this weird instagram message notification.the red number which used to pop on the right hand side on top displaying the number of messages , sometimes it doesn't show the number at all.the red colored number notification disappears
0 Likes
1 Comment
IndiaBetaTeam
Moderator
Moderator
Options
Suggestions

Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

0 Likes