Original topic:

Why don't Samsung Beta team go for chat option for any Beta feedback we submit?

(Topic created on: 08-14-2025 12:35 AM)
96 Views
PramodPant
Active Level 9
Options
Suggestions
This would be the best Beta Support towards User satisfaction. In Today's scenario, Beta team shares one generic reply to all your feedbacks and close those out without any further discussion. But if this is initiated via a chat option there would be back and forth discussion and a better understanding of the issue and the best support. Any, thoughts Community team?
2 Comments
IndiaBetaTeam
Moderator
Moderator
Options
Suggestions

Dear Samsung Member,

Greetings from India Beta Team!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.

Thank you for writing to Samsung.

Warm Regards,
India Beta Team

thisisgaurav
Active Level 5
Suggestions
😂😂.
0 Likes