Original topic:

WhatsApp Video Call in Low Light

(Topic created on: 09-15-2023 10:59 AM)
128 Views
AlexAdventuroux
Beginner Level 2
Options
Suggestions
It has improves with the beta upgrade, but still it is behind even the mid range smartphones. The low light video calling in other apps are good, but it is bad specially for WhatsApp. One thing to notice that this problem was not there in S22 Ultra. But, in S23 Ultra, it is there.
0 Likes
1 Comment
IndiaBetaTeam
Moderator
Moderator
Options
Suggestions

Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
India Beta Team

0 Likes