cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Swipe left / right gesture to go back sometimes doesn't respond properly

(Topic created on: 09-09-2023 11:04 AM)
125 Views
Anonymous
Not applicable
Options
Suggestions
Swipe left/ right gesture is sometimes not working properly. Tried multiple times swiping left / right but the not able to go back in some applications.
0 Likes
1 Comment
IndiaBetaTeam
Moderator
Moderator
Options
Suggestions

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes