Original topic:

More powerfull

(Topic created on: 09-02-2023 05:03 PM)
107 Views
Nitish125
Active Level 3
Options
Suggestions
Hey team
There is one app which creates lot of issues and i know that majority of people will be agree with me 
App - video player

As we go to gallery and want to play any video from our collection then first we have to click on "3 dots: on top then "open in video player"
 
Instead of this earlier in s9 moblie there was a button on video which say directly "Play" and video start in video app. That was too good and i think samsung lost that . Creates difficultly to play any video after that

Kindly go through this concern
0 Likes
1 Comment
IndiaBetaTeam
Moderator
Moderator
Options
Suggestions

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes