Original topic:

Mobile network not working in sim network switching

(Topic created on: 11-14-2023 08:05 PM)
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RameshDuraisamy
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Hi,
 I am using jio on one slot and airtel in other, when using a Internet either on jio or airtel. For eg. I am using on jio Internet means I am change it airtel means it won't work Switching not working and also I try to come back to jio means it's not changing and not working.. kindly fix it immediately and it's major problem, fix as soon as possible...
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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I am using samsung f23 5g
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