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Original topic:

Do not restart your device!

(Topic created on: 10-29-2019 09:03 AM)
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CJ95
Active Level 6
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At any cost do not restart the device or let it go zero battery. Device doesn't recognize your screen lock pattern/pin/password anymore. It's happening with every single beta tester. If device restarts it will ask for the screen lock passcode, and even if you enter the correct passcode it won't recognize it. In that case, only way out will be to perform a hard reset/hard factory reset. Therefore, don't let your device power off at any cost till we get a new update from Samsung for this issue.


[Update: Samsung has issued a hotfix for this malfunction. Go and update your device. Settings>Software Update]
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15 Comments
siddu123
Active Level 3
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yeah that's true
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siddu123
Active Level 3
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same situation for me too but now screen lock is not available now
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CJ95
Active Level 6
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Yes it's real!🤐
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Rohansamsung
Active Level 1
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it happens with me also
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Shakeel_nabha
Active Level 6
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bhai kabse beta beta kr rhe sala sara system hi hilaa diya phn ko uthaane ko bhu dil nhi kr rha
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CJ95
Active Level 6
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Ho raha hai bhai. Beta hai to issue to honge hi. Let's ki Samsung koi hotfix laye. Sabu feedback me Sansung ko batao ki ye problem hai.
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Akshmalick
Active Level 6
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give some time it will as for sure even i was locked yesterday aftper several restart and wipe cache I was successfully logged it and was able to remove all security
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Batsmit
Active Level 2
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I just restarted... no problem for me. My pin worked.
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CJ95
Active Level 6
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May be you are lucky like me. I had 2 restarts without issues. But now my device isn't recognizing the passcode as I tried to change my passcode. So I won't risk restarting anymore.
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