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Original topic:

Device Health Not Passing

(Topic created on: 10-26-2023 09:56 AM)
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Mattoor
Active Level 3
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Hi,

I'm working in MNC, before installing beta version I'm able to use teams application without any issues.
After installing beta version software, I'm not able to use teams application because (Device health) is one of the constrain from teams to use the application in healthy device only, which is not passing.
So now I'm not able to use teams application after installing beta version.
3 Comments
IndiaBetaTeam
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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Mattoor
Active Level 3
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Hi team,
Kindly assist, how to get logs in mobile.
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Akshatag
Active Level 5
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