santoshpgc
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09-10-2017 12:01 PM in
Secure Folder
i had some files in S Secure folder before installing the OTA update of OS.
after updation i find that all the files are gone. what should i do???
after updation i find that all the files are gone. what should i do???
6 Comments
Pankaj22
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09-10-2017 12:59 PM in
Secure Folder
i think that file was backup in your Samsung cloud.
santoshpgc
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09-10-2017 01:13 PM in
Secure Folder
how to get it from cloud
xaiduu
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09-11-2017 08:41 AM in
Secure Folder
same problem ..i hv hundreds of pics in it
admin_
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09-11-2017 01:35 PM in
Secure FolderThank you for sharing your concern. We would like to inform you that if you sync your data (video, images, and audio) earlier with Samsung account then you may retrieve your data through Samsung account and if you sync your contact with your Gmail or Samsung account then you may retrieve your data as well. And if data has been lost accidently and you have not taken any backup then there is no way to retrieve your data.
santoshpgc
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09-12-2017 01:56 PM in
Secure Folder
i dont remember if i have done a sync. how do i know that???
NehaMishra
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07-30-2019 12:11 PM in
Secure Foldernice talk