Original topic:

secure folder

(Topic created on: 09-10-2017 12:01 PM)
244 Views
santoshpgc
Active Level 1
Options
Secure Folder
i had some files in S Secure folder before installing the OTA update of OS.
after updation i find that all the files are gone. what should i do???
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6 Comments
Pankaj22
Active Level 4
Secure Folder
i think that file was backup in your Samsung cloud.
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santoshpgc
Active Level 1
Secure Folder
how to get it from cloud
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xaiduu
Beginner Level 2
Secure Folder
same problem ..i hv hundreds of pics in it
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admin_
Expert Level 5
Secure Folder

Thank you for sharing your concern. We would like to inform you that if you sync your data (video, images, and audio) earlier with Samsung account then you may retrieve your data through Samsung account and if you sync your contact with your Gmail or Samsung account then you may retrieve your data as well. And if data has been lost accidently and you have not taken any backup then there is no way to retrieve your data.
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santoshpgc
Active Level 1
Secure Folder
i dont remember if i have done a sync. how do i know that???
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NehaMishra
Active Level 6
Secure Folder

nice talk

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