samsung A31

[Nandu11]

Fingerprint slow

Facelock not work properly 

Some futures not available 

Next update date 

No any update why..

[veer]

send feedback to samsung via this app wait for update

[Ehsank]

for fingerprint
register again with all sides of your fingers and add same finger 1-2 times simultaneously for better result.
faceUnlock:
register in a good light condition and also add alternative face
and lets see

[Nandu11]

fingerprint not work then remove and re-register finger.
2 day good 👍 work. then not work properly...


faceunlock register indoor and outdoor alternative face register...

[Ehsank]

if sometimes created problem then its because of moistures
always clean your fingertips area
but if always and every time then only one option is to visit service centre

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support