my Samsung Galaxy onnext secure folder is not working

[Samsung_nMAH5Ai]

hi my samsung onnext mobile secure folder aap is not working plz suggest 

[Samsung_Xr5iS1A]

My secure folder is not working

[Samsung_CCATAk8]

mera secure folder apna ap gayab ho important data tha kaise melega

[Samsung_c5xCQjv]

mera secure folder apna ap gayab ho important data tha kaise melega

[vijjuu]

hi

[Emmanuel_J12]

Hey if it's still not opening, then please turn out to the feedback section and raise an error report.

Kindly follow the steps as below:

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

*When you abstract the log file. Please check off the pop-up message: log file delivered

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...