about nougat update j7 6

[chavanvicky]

there are many problem i m facong model is restarting automatically ...my files in sd card are not deleted it is saying as failed to delete ...my call and message logs are automtically deleted ...is all hapening bcoz nougat update is that so resolve problem or say how to downgrade it

[Ssbinning]

Mere samsung j7 mein wk problum hai jabyou tu e mein video
Dekhta hoo to koi agar add aati hai to.phir uske baad you tube all band ho jata hai

[chavanvicky]

all jst due to nougat

[chavanvicky]

how to degrade

[chavanvicky]

it is due to adjustmnt of nougat in my mo. i think so trying for safe mode now ...and formating sd card

[protima]

unable to call after nougat updat

[chavanvicky]

still in sme trouble after safe mode also ...dnt knw wht to do ? soon a software update will came

[admin_]

Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

[chavanvicky]

tried safe mode also ...prblem still persist

[chavanvicky]

i ve dne safe mode also bt problem persist still ...clear to this software or say how to downgrade it ...