Original topic:

Secure folder data usage

(Topic created on: 03-10-2018 10:54 AM)
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Sunzm
Beginner Level 2
Options
Secure Folder
Why is Secure Folder uploading so much data? It is uploading data whose size is almost equivalent to the data I have saved in it. I have not even opted for the Backup feature. The worst part is that you can't even completely disable the background data usage in the App settings page(you can only disable its mobile data usage). Where is this data going to?a1e416e0-5f7e-498d-bd30-ece4bdd1e8c5.jpg
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4 Comments
Řæj
Active Level 1
Secure Folder
please give j7 6 secure folder
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admin_
Expert Level 5
Secure Folder
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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jaykumar1982
Beginner Level 2
Secure Folder
please guide my secure folder backup
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Brad4
Beginner Level 2
Secure Folder

I am having a similar issue with High Background cellular data usage from Secure Folder. I have turned on the Save Data switch and even disable background data in most of my apps. How do I stop Secure Folder from using my cellular data (background).

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