Sidharth2
Beginner Level 2
Hi team, 
My Secure Folder is not open and when I try to update this app not taking update. I also attached the screenshot of the app. My mobile model is Samsung galaxy j7 nxt. Android version 9. Please help me for resolving the problem.
image


16 Comments
TikTokAkshay
Expert Level 3
Same Here all Galaxy M Series
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Ajaysangwan
Active Level 9
in M series knox is not available..therefore no Samsung pass ,secure folder,samsung pay mini and some other features
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TikTokAkshay
Expert Level 3
yes it's very good i not have Samsung's Useless apps only default apps l have😆
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Sidharth2
Beginner Level 2
how can i resolved the problem
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changgogoi
Active Level 4
did u tried to clear data of play store ???
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Sidharth2
Beginner Level 2
no
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Sidharth2
Beginner Level 2
how can i clear the data of play store ?
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Samsung M series doesn't support Knox protection and secure folder is based on Knox functionality. So,its not possible to update it..Anyways, if you want to clear play store data, go to application part, select google play store and click on storage, clear data..
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Hàŕśhìtsaxèñà
Active Level 7
You're right as Knox is secured for only Flagships models and new models only like mine S10+
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