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Active Level 2
Hi team, 
My Secure Folder is not open and when I try to update this app not taking update. I also attached the screenshot of the app. My mobile model is Samsung galaxy j7 nxt. Android version 9. Please help me for resolving the problem.
image


16 Comments
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Expert Level 4
Same Here all Galaxy M Series
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in M series knox is not available..therefore no Samsung pass ,secure folder,samsung pay mini and some other features
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yes it's very good i not have Samsung's Useless apps only default apps l have😆
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Active Level 2
how can i resolved the problem
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Active Level 4
did u tried to clear data of play store ???
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Active Level 2
no
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Active Level 2
how can i clear the data of play store ?
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Samsung M series doesn't support Knox protection and secure folder is based on Knox functionality. So,its not possible to update it..Anyways, if you want to clear play store data, go to application part, select google play store and click on storage, clear data..
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You're right as Knox is secured for only Flagships models and new models only like S10+
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