Original topic:

Secure Folder does not restore its position

(Topic created on: 10-21-2018 02:24 PM)
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AffableAdonis
Beginner Level 2
Options
Secure Folder
Hi All,

Secure Folder is showing wierd behavior since I have bought Samsung Galaxy S8 plus. The issue is that, if I place secure folder into some folder and hide it from quick panel (using Secure Folder show/hide Toggle) it becomes hidden and when I want to make it visible I again use toggle button from quick panel. Now the secure folder should appear in the same folder where I put it before hiding. Instead, it shows at the last of app grid (outside the folder).

Is anyone able to figure this out whats going on. I mean it should restore over its previous location, not at the last of apps where it was by default.
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3 Comments
Anston26
Active Level 6
Secure Folder
im experiencing the same issue. but i just got it yesterday.
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AffableAdonis
Beginner Level 2
Secure Folder
Right. It always shows this behavior. I also tried to report this on Samsung Support but did not receive some helpful answer.
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AffableAdonis
Beginner Level 2
Secure Folder
Received following response from support:

We would like to apologize for the
inconvenience caused. Kindly note due tc
software concept it couldn't be reversed
to the same place, you may need to
make it manually as the screen make
auto replace to the apps automatically.

Can't they change software service for an improvement? 🤔
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