Original topic:

Quiet Mode

(Topic created on: 07-25-2021 08:21 PM)
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RaheemKhaled
Active Level 3
Options
Secure Folder
The secure folder stopped working for me saying that it is in a Quiet Mode, how can I reach to that, I tried to contact with Samsung support team they said that:
     "Kindly note that work mode tile was              getting added for secure folder too,                quiet mode should not be called for                secure folder. Add recovery code to get        secure folder out of quiet mode."
I've never seen any setting about Quiet Mode, how can turn it off for the secure folder. 
18 Comments
MohammedSijah
Expert Level 1
Secure Folder
Settings > Work profile (or search for that) > Uninstall work profile.
RaheemKhaled
Active Level 3
Secure Folder
Can't uninstall itScreenshot_20210721-170401_Settings_38753.jpg
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MohammedSijah
Expert Level 1
Secure Folder
Is your handset second hand, or a fresh one?
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RaheemKhaled
Active Level 3
Secure Folder
A fresh one but the os was renewed because it had some issues before, but that happened like year and a half ago, this problem appeared within a month now
MohammedSijah
Expert Level 1
Secure Folder
Are you comfortable with a factory reset?
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RaheemKhaled
Active Level 3
Secure Folder
I'll try that but not for now
RaheemKhaled
Active Level 3
Secure Folder
And thank you for your help
Samsung_specialist
Community Manager
Options
Secure Folder

Hi, 

Please bring the device to a Samsung Service center to get it checked out and help resolve the issue 

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MohammedSijah
Expert Level 1
Secure Folder
Then you can try to reset all Settings before factory reset. Goto Settings > General management > Reset > Reset all settings. Have a try.
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