Original topic:

Purchased brand new s24ultra 1 tb after using note 10+ for around 4 years

(Topic created on: 02-15-2024 12:29 PM)
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FAS24
Active Level 3
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Secure Folder
UPI and banking apps not working in secure folder!!! FIX IT ASAP
11 Comments
FAS24
Active Level 3
Secure Folder
Whats the point of having knox level security when crucial finance and banking apps do not work in secure folder
FAS24
Active Level 3
Secure Folder
Had i known this earlier would have considered iphone15promax, or saved my money and would have bought one plus 12
gagab
Beginner Level 4
Secure Folder
I have changed my phone from s22 ultra to s23 ultra.
The upi apps in the secure folder could not send messages to activate the bank account.
This issue was not in s22 ultra.
Is there any solution to this problem?
tamilvani
Active Level 3
Secure Folder
Samsung diabled this future, everybody facing same problem after updating one ui 6.0.. In future may be fix r may not be fix... only gapy & phonephe not working in secure folder, rest other mobile banking working in secure folder
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FAS24
Active Level 3
Secure Folder
Sbi, bank of india apps also not working
rishabh666
Active Level 1
Secure Folder
all banking financial sms based verification apps not working ..its a disaster
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Secure Folder

Any banking app that has to send a SMS from secure folder does not work.

Samsung, fix it. We (many of us) bought your phone only because of perceived security. You now deny this feature to us!!! 

cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the UPI apps are not working in a secure folder as this is the concept in the new update, you have to use the Banking / UPI App Outside from the Secure Folder. However, we are taking your valuable feedback regarding this.

Warm Regards,
Samsung Customer Support

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FAS24
Active Level 3
Secure Folder
Whats the point of not being able to keep most sensitive apps like UPI and banking in the most secure folder of the phone? Use less update. Pls fix it asap, else lot of premium samsung customers will switch