Original topic:

Not able to register on UPI in Secure folder

(Topic created on: 06-30-2024 03:49 PM)
836 Views
Priyanush
Active Level 3
Options
Secure Folder
Hello Everyone, 

My device is Samsung S23 Ultra. 

I am not able to register on UPl inside the Secure Folder after updating to One Ul 6.1 (Android 14). 
Security patch level: 1 June 2024

Initially after updating my device to One UI 6.1 I was able to register the apps inside the Secure Folder and use them. But after recent updates I am again facing issue with registering UPI for the apps inside Secure Folder. 

If anyone know how to solve this issue please guide me. Thanks in advance. And if this is a genuine issue that is causing trouble for many user. 
I request Samsung dev team acknowledge this issue and provide a fix for the same as soon as possible....!!!
8 Comments
MR_PRIME
Expert Level 5
Secure Folder
As per Banking rule you can't add any banking or payment app in secure folder or any other app cz server restrict it. You'll have to use it outside normally.

Plz accept as solution clicking on 3dot right side
0 Likes
Priyanush
Active Level 3
Secure Folder
Who said? Can you please help me with the official article if possible. Or else please don't comment unnecessarily.
Priyanush
Active Level 3
Secure Folder
For your kind information I am able to use other apps on Secure Folder only I am facing issue while registering the UPI.
Defender130X
Active Level 7
Secure Folder
What do you mean by other apps ? U mean other banking apps ?
0 Likes
Priyanush
Active Level 3
Secure Folder
Yes other banking apps, paytm, cred are working fine.
0 Likes
Defender130X
Active Level 7
Secure Folder
This might be due to OTP authentication. App otp read nahe kar pa rahi. Don't you get option to put OTP manually
0 Likes
Jagdev000009
Active Level 5
Secure Folder
Now secure folder useless after one ui 6,most off bank app which is log in need otp not working
0 Likes
cs_member10
Moderator
Moderator
Options
Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the UPI apps are not working in a secure folder as this is the concept in the new update. You have to use the UPI apps outside of the Secure Folder. However, we are taking your valuable feedback regarding this.

Warm Regards,
Samsung Customer Support

 

0 Likes