GreenPanda
Active Level 1
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago in
Secure Folder
Cannot upload media from home screen gallery to my social media apps installed in Secure Folder which stopped after previous update.
How to inable it?
1 Comment
Samsung_special ist
Community Manager
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
2 weeks ago in
Secure FolderWe're sorry to hear about your experience.
To resolve this, please try the following:
1. Move the media file to Secure Folder first:
Open Gallery > Select the media > Tap More > Move to Secure Folder.
2. Then open the social media app inside Secure Folder and upload the media from there.
If the issue persists, we recommend reporting it through the Samsung Members app:
Open Members app > Support > Error reports > Add details and attach logs.
We appreciate your understanding.