cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Media Sharing to Secure Folder

(Topic created on: 2 weeks ago)
51 Views
GreenPanda
Active Level 1
Options
Secure Folder
Cannot upload media from home screen gallery to my social media apps installed in Secure Folder which stopped after previous update.
How to inable it?
1 Comment
Samsung_specialist
Community Manager
Options
Secure Folder

We're sorry to hear about your experience.

To resolve this, please try the following:
1. Move the media file to Secure Folder first:
Open Gallery > Select the media > Tap More > Move to Secure Folder.
2. Then open the social media app inside Secure Folder and upload the media from there.

If the issue persists, we recommend reporting it through the Samsung Members app:
Open Members app > Support > Error reports > Add details and attach logs.

We appreciate your understanding.

0 Likes