Original topic:

Issue in adding photos to secure folder after the recent update

(Topic created on: 02-01-2022 06:00 AM)
269 Views
Vivendra
Beginner Level 2
Options
Secure Folder

Hi after the recent update I'm not able to add any image especially watsapp downloaded images to secure folder 

2 Comments
swss
Beginner Level 3
Secure Folder
Yes I am also having the same issue .
cs-member13
Expert Level 4
Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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