Dual messenger lock by S Secure

[Nipun]

Hello Samsung,
I have came across a minor bug in S Secure feature... So here is my suggestion...

When we want to lock or mask any application which is installed using dual messenger, it does not appear in S Secure and we can not lock or mask it...

Eg: Suppose I have installed WhatsApp app and then I used dual messenger to install a second copy of WhatsApp... Then using S Secure, I can only lock first original WhatsApp and I cannot lock the second dual messenger installed WhatsApp...

Hope you will draw your attention towards this and try to solve this problem...

[Navas]

Yh... Its very disappointing..

[bashaa]

bro it also locked pl check I'm also using 2 what's up.

[admin_]

Thanks for being with Samsung and for sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you.

[Gombe]

Hello..!! any update on the above issue?? Is it resolved??

[Nipun]

Yes... It is working now...
But if you will unlock first original whatsapp (or another messenger) then second one will automatically be unlocked...

[Gombe]

how could u lock dual messenger?

[Nipun]

I locked original messenger.. And dual messenger automatically locked... 🤗
Lock is not showing but when I am opening dual messenger then it is asking for fingerprint..

[Samsung_NFovLeD]

its not working for me

[ManikN]

S Secure doesn't work for dual app on M30s. Disappointing