Original topic:

Crashing Secure Folder

(Topic created on: 02-14-2023 02:41 PM)
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UserUnavailable
Active Level 3
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Secure Folder
Yesterday, I updated Secure Folder from Galaxy appstore and now it's crashing repeatedly and I'm not able to use many of my important applications.
Kindly fix this ASAP.

#Update - I received the security patch update yesterday and installed that but still no resolution.

App Info --
Version 1.8.01.5
Updated date Feb 2, 2023
Size 13.44 MB

It's day 8 and no resolution from Samsung side.
1 Comment
cs_member8
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Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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