
sarinbp
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05-16-2018 04:34 AM in
Samsung Wallet
anyone facing issue with some of the pos machine while using samsung pay. some posaxhine asking last 4 digit number while using samsung pay. and if I type last 4 digit number and press enter machine showing invalid PAN. anyone facing this issue. most of the pos machine not asking last 4 digt numbers .I can make payments on that machine without any issues.
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Anonymous
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05-16-2018 09:27 AM in
Samsung Wallet
yes it is the fault of the machine even many times happens to me too

sarinbp
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05-21-2018 11:06 AM in
Samsung Wallet
Hi Abhishek I got the solution for this issue. actually it's our mistake. we are entering last 4 digit of the card on that machine. actually at the time of registering the card there is another 4 digit digital card number will also generate. we have to enter that digital card number on the pos machine not the original last 4 digit on the card. I tried that. and everything worked fine. :)
admin_
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05-18-2018 12:55 PM in
Samsung Wallet
Thanks for being with Samsung and sharing your concern. We would like to inform you that we have a dedicated Support team for handling Samsung Pay related queries, so would request you to contact at below mentioned number:
Samsung Pay toll free phone number: 1800-123-7729 (24 Hours a day, 7 Days a week)
You can also log on at http://www.samsung.com/in/samsung-pay/ and connect with us directly via Samsung Pay Live chat or Samsung Pay Email Support option. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Samsung Pay toll free phone number: 1800-123-7729 (24 Hours a day, 7 Days a week)
You can also log on at http://www.samsung.com/in/samsung-pay/ and connect with us directly via Samsung Pay Live chat or Samsung Pay Email Support option. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
