BHIM UPI validation issue after switching to eSIM

[yashchhatrala]

I have Samsung S20 Ultra. Before a month I switched to eSIM (from physical Jio SIM). I'm not able to add & connect BHIM UPI via Samsung Wallet. I have no idea about why it is happening; Due to eSIM or due to Samsung Pay upgrade to Samsung Wallet.

When I try to add BHIM UPI, no any text massage received for validate my mobile number. The configuration time is 100 seconds. I have tried many times but not able to add BHIM UPI. At the last "Ready to Go" showing in the screen. I can't understand what is wrong with BHIM UPI or eSIM or Samsung Device.

Also, BHIM UPI app & Google Pay app are working fine without any issues. 

If anyone have faced the same issue, please suggest a solution.

Thanks in advance.

[Mnkg279]

If bhim upi and gpay apps are working, then no issue with esim, maybe some issue with samsung wallet app(try clear data of app or login/logout).

[yashchhatrala]

I've already tried the same & also tried reinstall the app but no luck!

[elsa93]

Can you post a screenshot of the error you are getting?

[yashchhatrala]

There are no any errors showing.

[yashchhatrala]

Here's screenshots.
After the last screen, 1st sceen is showing again.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[yashchhatrala]

Registered

[yashchhatrala]

Update :

Issue has been resolved by technical team.

Thanks Samsung

[theshikha]

I'm facing the exact same problem on S23. How it got resolved?