Original topic:

standard chartered card with Samsung pay not working

(Topic created on: 06-01-2017 07:19 PM)
570 Views
Gajender
Active Level 3
Options
Samsung Pay
When standard chartered card linked, verify by OTP option does not come. Only verify by calling bank available. When I call bank response I get is, its samsung pay problem call Samsung, Its not our problem. I guess samsung tie-up with standard chartered is not working. Very sad and even ur customer care does not help. Either I stop using samsung pay or standard chartered card. 75751dcf-3a78-46db-bf85-5961b35e93a8.jpg
8 Comments
Jakka
Active Level 3
Samsung Pay
As per my understand, Your OTP is directly related to your Bank. Because sometimes, because of server issues also, we may not receive OTP. Approach your Bank and explain the actual situation. Thnx
0 Likes
Gajender
Active Level 3
Samsung Pay
Yes i agree it should be bank issue, but in case bank refuse to help who should intervene. That should be samsung team
admin_
Expert Level 5
Samsung Pay
"We would like to inform you that we have a dedicated Support team for handling Samsung Pay related queries, so would request you to contact at below mentioned number:
Samsung Pay toll free phone number: 1800-123-7729 (24 Hours a day, 7 Days a week)
You can also log on at http://www.samsung.com/in/samsung-pay/ and connect with us directly via Samsung Pay Live chat or Samsung Pay Email Support option.
"
0 Likes
Gajender
Active Level 3
Samsung Pay
I already contact on this number... Executive kept on telling me he can't do any thing it's bank problem... And bank also denied to solve it...
0 Likes
ashishsingh
Active Level 8
Samsung Pay
First check if it's under supported cards.
0 Likes
Gajender
Active Level 3
Samsung Pay
Its supported card
0 Likes
pt159
Active Level 2
Samsung Pay
Hi, it is 2022 and I am still facing issue with standard chartered bank card, was this issue resolved for u
0 Likes
Gajender
Active Level 3
Samsung Pay
This issue was never resolved, no one knows who's responsible to solve
0 Likes