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Active Level 2
When standard chartered card linked, verify by OTP option does not come. Only verify by calling bank available. When I call bank response I get is, its samsung pay problem call Samsung, Its not our problem. I guess samsung tie-up with standard chartered is not working. Very sad and even ur customer care does not help. Either I stop using samsung pay or standard chartered card. 75751dcf-3a78-46db-bf85-5961b35e93a8.jpg
7 Comments
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Active Level 3
As per my understand, Your OTP is directly related to your Bank. Because sometimes, because of server issues also, we may not receive OTP. Approach your Bank and explain the actual situation. Thnx
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Active Level 2
Yes i agree it should be bank issue, but in case bank refuse to help who should intervene. That should be samsung team
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Active Level 2
Reset app.. clear cache and try again.. in worse case scenario, uninstall update, update app again and then try again..
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Expert Level 5
"We would like to inform you that we have a dedicated Support team for handling Samsung Pay related queries, so would request you to contact at below mentioned number:
Samsung Pay toll free phone number: 1800-123-7729 (24 Hours a day, 7 Days a week)
You can also log on at http://www.samsung.com/in/samsung-pay/ and connect with us directly via Samsung Pay Live chat or Samsung Pay Email Support option.
"
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Active Level 2
I already contact on this number... Executive kept on telling me he can't do any thing it's bank problem... And bank also denied to solve it...
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Active Level 8
First check if it's under supported cards.
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Active Level 2
Its supported card
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