Original topic:

Wrong events/ promotion poping up [Region problem]

(Topic created on: 06-19-2022 03:05 PM)
Tobian
Active Level 1
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Samsung Pay
Hello! I recently bought samsung s22+ but when I checked the samsung pay app, the events that were hosted in china was poping up even though I dont live in China. I tried to change the region but there were no option for that. I checked my samsung account and it is set to where I live but samsung pay was still showing events hosted on china in chinese. The alerts were also in chinese. How do I fix this problem.
14 Comments
SHINAN-EpFBz
Active Level 7
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Samsung Pay
are you using China Sim card on your device?
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SHINAN-EpFBz
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Samsung Pay
settings- apps - Samsung pay- storage- clear data
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Tobian
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Samsung Pay
No I am not using chinese sim card
Tobian
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Samsung Pay
Still having the same problem
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SHINAN-EpFBz
Active Level 7
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Samsung Pay
are you living in UAE?
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Tobian
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Samsung Pay
Yes I am living UAE
SHINAN-EpFBz
Active Level 7
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Samsung Pay
check the payment method in your galaxy store app and please let me know
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Tobian
Active Level 1
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Samsung Pay
Payments method had credit card only
SHINAN-EpFBz
Active Level 7
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Samsung Pay
please install and register MyEtisalat UAE app or du, it's essential for galaxy store payment option
then
clear data for galaxy store and Samsung pay
restart your device and log in to galaxy store and agree the terms
then log in to Samsung pay

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