Original topic:

What is wrong with samsung.

(Topic created on: 05-10-2021 04:15 AM)
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illuminator11
Active Level 3
Options
Samsung Pay
Today April security update arrived on samsung A71 in india. Since that update, i am not able to install samsung pay. In other words i am not able to find the app in galaxy store. What is wrong. Many apps which were supposed to be factory installed are also getting un installed. There is some bug from sometime and samsung has noy been able to resolve the issue.
16 Comments
Samsung Pay
No no. That's not the case. I think some issues are with the Knox version. So. That's why.
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illuminator11
Active Level 3
Samsung Pay
Maybe that is the case
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SRatnam01
Active Level 7
Samsung Pay
There are some bugs in the recent update, hence these things are happening.
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kroy1234
Active Level 8
Samsung Pay
Just hard reset phone properly with good network speed it's solved.
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illuminator11
Active Level 3
Samsung Pay
Did it. Problem arose after hard resetting
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Samsung Pay
Already show in galaxy store, I have download in my samsung A71

Screenshot_20210510-041409_Galaxy Store.jpg

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cs-member13
Expert Level 4
Samsung Pay

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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