Wallet not supporting

[JoshuaKyeremeh]

Am using Samsung S25ultra and the samsung wallet not working...

The option for adding credit card at the Galaxy store and Samsung Check-out option for adding credit card is not supporting....

[TimonN]

Which country you bought it from ? Where you are using it now ?

This normally happens when you buy phone from non authorized vendors who sell cheaper but other country phones.

[JoshuaKyeremeh]

Am at UAE(Dubai) and am leaving also in Dubai

[Samsung_specialist]

Kindly note that the Samsung Wallet app is an application that specifically follows the region of the device as it has contracts with the country/ region of the device and that it why it needs to be in the same region of the device and with banks and cards of that country/region.

To assist you further, kindly share your device’s IMEI 1 number with us so we can check it for you.
You can find it by going to: Settings > About Phone > IMEI 1.

Also, please make sure you are using a local UAE SIM card in slot 1.

[JoshuaKyeremeh]

352246823624187

[JoshuaKyeremeh]

Am using UAE sim card , am in Dubai

[XrayZ]

I have the same problem

[jehan01]

Same issue with galaxy a56