Utility bill - Issue with refresh

[praveenlal]

Hello Community!

Is anyone else facing an issue with Samsung Pay where the bills are not updated as and when provider updates it.

I have tried to remove and add, still doesn't fetch the bill.

The bills are updated in other applications. 

Anyone else facing this issue? OR is there any way to manually fetch the bill using Samsung pay? 

[chandraprakash]

I donot use this because the only option to pay bills os only UPI mode. So I use other app like paytm and amazon pay with some cashback offers. If samsung pay give option to pay with link cards, then I think about this.

[elsa93]

You can write to in.spay@samsung.com

They will help with this issue for sure

[praveenlal]

I'll try that. Thanks

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[praveenlal]

Sure. But it's not an error, it's just that the bills don't get refreshed.