Urgent Error Samsung Matrix lock out!!!!

[الصقر_الأموي]

Hello I was signing in to Samsung wallet that contains Samsung pass for unknown reason my account was signed out !!!

I try to sign in again and Samsung knox security request me to enter my first Old lock screen pin!!!! 

I have only changed it 2 times and it failed to unlock my encrypted data!!! 

P.S encryption settings in my phone is off!

Now I have 2 options is to bypass and clear data or contact support for solutions????????? 

Please help me!!!

[bohemia1]

Contact remote support from Samsung

[الصقر_الأموي]

I did but I got 0