Showing an error msg " card not supported " ( SBI VISA CREDIT CARD)

[Dr_Vivekvh]

 I have been using samsung pay for the last 5yrs.

 I have already added my icici , rbl credit cards and sbi debit card to samsung pay and they are working fine. Now when I'm trying to add my new SBI BPCL credit card, it's showing that " card not supported and contact your card issuer to add support for this card " .

 I have done samsung pay reset. Still i can't add my new credit card....i have contacted my bank for the same...they told that the card is fully functional and supporting samsung pay. 

 Then i contacted samsung pay customer care, they told me to call card issuer . What should i do?

 Please help me. 

[chandraprakash]

I have also Bajaj RBL card when trying to link in app, OTP not receive on reg number.

[Dr_Vivekvh]

From SBI WEBSITE

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Dr_Vivekvh]

Called samsung customer care multiple times, they didn't give me a solution
Sent many emails regarding this, no proper response from samsung pay team....
What to do now ?

[Harivtv]

S bro. I have same problem

[Dr_Vivekvh]

Issue solved by sbi card team. ( after 2 months)

[arghadeep_mondal]

I am facing the same issue.. can you please help me here

[gun180296]

How is it solved what you have asked them and what's their reply plz help us by telling

[DrSatishKarale]

Can you tell how did they resolve issue?

[SAW7]

@Dr_Vivekvh I have SBI card and it is also saying card not supported