Original topic:

Samsung watch 5 pro malfunctioning

(Topic created on: 07-30-2024 12:48 AM)
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Sbacker
Active Level 2
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Samsung Pay
In my samsung watch 5 pro, the samsung pay application opening automatically withoutpressingthe button. I tried to reset and format the watch, but issue persist. Did anyone face this issue. 
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Sbacker
Active Level 2
Samsung Pay
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Samsung_specialist
Community Manager
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Samsung Pay

It sounds like you’re experiencing an issue with Samsung Pay on your Samsung Watch 5 Pro where it opens automatically. Here are a few steps to troubleshoot this issue:

Ensure that both your watch and the Samsung Pay app are updated to the latest version. Updates often include fixes for known issues.

Go to Settings on your watch and look for options related to Samsung Pay or gestures. Make sure that no settings are inadvertently causing the app to launch.

In the Galaxy Wearable app on your phone, review the permissions and settings for Samsung Pay. Sometimes, misconfigured settings can cause apps to behave unexpectedly.

Temporarily disable Samsung Pay to see if the issue persists.

Uninstall the Samsung Pay app from your watch and then reinstall it.

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sguduru
Beginner Level 2
Samsung Pay

Facing similar issue from past 6 months. Visited service centre and they confirmed it's back button issue, they said they will place order for part and get back till now no response. Now my warranty is also over.

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