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Original topic:

Samsung wallet

(Topic created on: 12-13-2025 03:52 PM)
120 Views
Antonythaliyan
Active Level 2
Options
Samsung Pay
The wallet is not working.  It's just keep popping up repeatedly.  To stop this I have to restart the phone.
I have done all the things to fix this. Like,
Reset phone completely 
Install and uninstall the app
@samsungcare please help me on this.
Now the funny this is I got to carry my physical wallet all the time with me.
This thing happens after I install new UI 8

HELP NEEDED
4 Comments
baselbero
Active Level 4
Samsung Pay
It is annoying .. already made a post about it and they didn't fix it until now .. weird ..
0 Likes
baselbero
Active Level 4
Samsung Pay
Just use the google wallet for the time being until they fix it
0 Likes
w4vm
Active Level 3
Samsung Pay
up
0 Likes
Samsung_specialist
Community Manager
Options
Samsung Pay

Thank you for reaching out and sharing the details. We understand how inconvenient this situation is, especially since the issue started after installing One UI 8 and is affecting your daily payments.

Since you have already completed all standard troubleshooting steps, including a full device reset and reinstalling the app, and Samsung Wallet continues to pop up repeatedly, this indicates a system-level issue related to the recent software update.

At this stage, the recommended action is to have the device checked directly so the software can be properly inspected and reinstalled if required.

Kindly visit the nearest Samsung service center for further assistance using the link below:
https://www.samsung.com/ae/support/service-center/

Our service team will be able to run a full diagnosis and ensure the device software is correctly configured.

Please feel free to reach us any time if you need further assistance.

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