JasSher
Active Level 2
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Samsung Pay
My Samsung pay SBI debit cards are getting declined at different POS machines I have tried clearing app data of the Samsung Pay app and reactivating the cards after 24 hours but still the problem is there can anybody please tell me why is this happening?
I have checked with my bank also everything is properly working from the end
11 Comments
BHEESHMA
Active Level 8
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Samsung Pay
have you been using the card lately or started using with Pay recently ??
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JasSher
Active Level 2
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Samsung Pay
i have 1800 reward points ,i am using it since 6 months,
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BHEESHMA
Active Level 8
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Samsung Pay
Samsung Payment Framework having some issue adding cards and some payments too. I haven't updated as it working already ! .
kindly wait for next Framework or Samsung pay update and it will be fixed .
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Adarshmohanadasan
Beginner Level 5
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Samsung Pay
its the same with mine too
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ShivZen
Active Level 4
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Samsung Pay

Hi there,

Please email below mentioned details to: in.spay@samsung.com 

1. Samsung account ID
2. Card type - CC or DC
3. Registered mobile number -
4. Error Type -
5. Network (visa/mastercard/etc.) -
6. Last 4 digits of card -

 

Please DO NOT share these details with anyone else except the email as nature of these details is quite sensitive. Stay safe!

Sampras
Active Level 3
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Samsung Pay
check your card issuer app and try turning on contactless transaction option. I had the same issue with ICICI and I was able to make payments once I turned it on.
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JasSher
Active Level 2
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Samsung Pay
i tried with bank also they said nfc is enabled , please check with Samsung.

and Samsung said please check with bank
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silu0102
Active Level 1
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Samsung Pay

My problem is also same .please help me