Original topic:

Samsung pay VERIFICATION ISSUES

(Topic created on: 11-04-2020 02:42 PM)
693 Views
Samsung_PVTGszC
Beginner Level 2
Options
Samsung Pay

I am using Samsung a70 ,I have verified my card (sbi Mastercard global) and used for some months ,after some months it shows in valid transactions in pos machin I just contacted Samsung pay customer care they said to remove and re add the card.i had removed the card and registered the card again but unable to activate the card,I am not getting any otp to activate the card .when I asked Bank(State bank of India) they said our side all are correct, ask Samsung pay customers care .please help me to solve the issue.

 

5 Comments
deepyanti
Active Level 1
Samsung Pay

i hope your issue is solved. was facing the same kind of issue and all but what i would say is whenever you plan to do or conduct any transaction use the chatbot that the website has, as it maintains the level of security  mostly if the chatbot is from engati(http://s.engati.com/2r4) things would work in a much better way really.

0 Likes
Emmanuel_J12
Moderator
Moderator
Options
Samsung Pay

If you're still facing the issue then please raise your concern on the below link for further assistance with your query. 

 

Link: https://help.content.samsung.com/csweb/main/main.do

0 Likes
cs-member13
Expert Level 4
Samsung Pay

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We understand your concern and will help you to resolve the issue. We would request you to kindly contact on the given toll free number for any queries related to the Samsung Pay:- 1800-123-7729

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
deepyantia
Active Level 2
Samsung Pay

i really hope your issue is resolved, hope you are taking necessary acations against it
but would say again if you ever visit a website or have plans to make any payment use the chatbots present in the website, engati is one of the best (https://www.engati.com) of it please use it and it may reduce the chances of the issues.

0 Likes
sbh
Beginner Level 2
Samsung Pay
I can't understand
0 Likes