Original topic:

Samsung pay India not working on A70s

(Topic created on: 05-25-2020 01:13 PM)
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SRohith
Active Level 3
Options
Samsung Pay
Hello,

Bought a new samsung A70s  week ago and from day 1 unable to use samsung pay. When launch the app it ask to update or cancel. If cancel the app closes and if choose to update. It downlod the file and then say Installtion failed try again later.

1. Done reset of app.
2. Cleared cache and app data.
3. Reinstalled the app.
4. Finally done factory reset and still the same issue.
5. Running on Android 10 UI 2. App version 3.9.97

Any fix for this issue.

20 Comments
souvik04
Active Level 8
Samsung Pay
send your feedback in this app's feedback section
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SRohith
Active Level 3
Samsung Pay
Done Souvik04. checking to see if any one had fix.
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Samsung Pay
Latest app version is 3.9.97 Can you post screen shot of the error?

Which app are you trying to install?
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SRohith
Active Level 3
Samsung Pay
Yes. version 3.9.97 installed. It was installed from Galaxy Store.
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Samsung Pay
Try uninstalling the samsung pay. Clear data of galaxy store.

Its not clear how are you updating the app. Please post the screen shot of steps you are performing.
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SRohith
Active Level 3
Samsung Pay
Done app data clear for galaxy store, samsung pay. uninstalled and re-installed samsung pay from galaxy Store.

there is no update showing in galaxy Store. But when I launch the app it ask to update. when choose to update it download the update then show the error.

attaches is the error.
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SRohith
Active Level 3
Samsung Pay
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Samsung Pay
You already have the latest version. It won't update. There is some issue with the app, that is why i said uninstall the app.
You have not done the factory reset. Because if you will do it you wont find samsung pay on your mobile. I did factory reset and I had to install samsung pay separately from galaxy store.

Uninstall the app and install fresh.
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SRohith
Active Level 3
Samsung Pay
App reinstall was already done and factory was done too. That is what I am telling from very first.
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